Organisation of self-regulation
- Austrian E-Commerce Trust Mark
- Based in:
- Type of organisation:
- Non-profit organisation
- Geographical scope:
- Content-related scope:
- Related areas:
- consumer rights,
data protection / privacy,
The E-Commerce Trust Mark confirms the voluntary undertaking of companies to comply with the criteria and quality features in processing electronic business and other electronic transactions with consumers in the sense of the consumer protection legislation.
The criteria for the Trust Mark include the definition of new quality standards in the areas supplier identification, contractual conditions, product description, forms of payment, permissible response times, rights of cancellation and return, and data protection. The Trust Mark criteria regulate the process and the conditions of electronic commercial transactions for those companies permitted to carry the Trust Mark. They do not give any information about the quality or other performance characteristics of the products and services offered by the users of the Mark.
Available on the website since April 30, 2008